Can I specify a delivery date when ordering?

Yes, for most items youll be able to select a preferred delivery date when placing your order. If, for any reason, we cannot offer you a choice of delivery dates to pick from when ordering online, we will call you to arrange a delivery date as soon as the

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Can I add to an existing order?

You can add items to your order until you confirm your payment details and complete the order. Once the order is confirmed, you cant add items to the same order. If you want to order additional items, please place a new order.

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Do I have to be there to sign for delivery?

Most deliveries require someone to be present to accept and sign for the delivery. This is simply to ensure the goods were delivered and received correctly.

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Can I place an order from overseas?

Yes. Customers from abroad can both register and place an order.

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Are receipts sent with deliveries?

The receipt is the address label on the parcel. You will need this in case you wish to return goods.

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How can I get a V.A.T. receipt?

We can send you a V.A.T. receipt for the product(s) you have purchased. In order to receive such a receipt, please Email customer services, including your order number and we will be more than happy to deal with your request.

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How can I reserve products and pick them up from the store?

You can reserve products online, over the phone.

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Can I order for home delivery and make a reservation at the same time?

Once you have found the products you were looking for and have added them to your trolley, you will be given the choice of home delivery or reserving for store pick-up.

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Are my details secure?

Shopping on classicrunners.co.uk is as secure as shopping in any store. Your credit card details will be encrypted to help keep them secure.

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What should I do if my credit/debit card was refused while placing an order?

If your credit or debit card was refused while placing an order, please re-submit your order using a different card. For details on why your card was refused, please contact your card issuer.

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How can I view and update my account details?

Once you have registered with classicrunners.co.uk, you can log in to your account at any time to view and update the personal details you have saved. Please see Log in & registration for more details.

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Will this site work on my browser?

You should be able to access this website using any browser but the user experience provided may be of a better standard if using one of the following browser versions: PC users: Internet Explorer version 5.5 or later Firefox 1.5 or later MAC us

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Where can I get store details and opening hours?

Store opening hours are, Mon: closed Tue: 9:30 AM 6:00 PM Wed: 9:30 AM 6:00 PM Thu: 9:30 AM 6:00 PM Fri: 9:30 AM 6:00 PM Sat: 9:30 AM 5.30PM Sun: Closed. Addresses and directions, please visit our Find us page.

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Contact us

Address: 210 -212. ST JAMES ROAD, CROYDON, SURREY CRO 2BW Phone : 0208 6659760 Mobile: 07961 167091 Email: classicrunners@hotmail.co.uk

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